Returns & Exchanges

At Ourkids, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If you are not completely satisfied with your purchase, simply follow our easy return process to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack the Items

  Securely place the unworn clothing in its original packaging, ensuring all tags and labels remain attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.